FAQs

Yes! We never want cost to be the reason a family misses out on support. Scholarships are available for RYSE LIVE sessions, RYSE "MY LIST," and RYSE 1-on-1 consultations. Just reach out to us before booking, and we'll get you set up.

Anyone supporting a child through their school journey—elementary, middle or high school! Parents, guardians, step-parents, foster parents, grandparents, older siblings—everyone’s welcome. Whether you're new to school search or just want a sharper strategy, RYSE LIVE is a great starting point.

All RYSE services are offered virtually for now—including RYSE LIVE sessions, RYSE 1-on-1 consultations, and RYSE Community Q&As. We believe in making support accessible, flexible, and easy to fit into busy family life.

Right now, RYSE mainly serves families in the Charlotte, NC area, but anyone is welcome to attend RYSE LIVE sessions to gain school search insights that apply beyond Charlotte.

We’ve got you. If you don’t feel clearer and more confident after using RYSE, just email us at hello@rysekids.com. We’ll refund 100% of your payment—no stress, no hard feelings.

RYSE LIVE sessions focus mostly on public school options—like traditional public schools, magnet programs, and charters. We do briefly touch on private schools including what families say they “wish they had known”, but if you’re exclusively considering private options, RYSE might not be your best resource. RYSE “MY LIST”s will not include private schools.

We highly recommend it. RYSE LIVE lays the groundwork so you’ll know how to read your school list and how to understand the data that is included with the school list.

Yes. We ask that all families complete a RYSE LIVE session and request their RYSE "MY LIST" before scheduling a 1-on-1 consultation. That way, your session can focus on the important stuff—narrowing down options and building your confidence—not backtracking through fundamentals.

Yes! Our RYSE Community Q&A sessions are free, virtual, and open to everyone. However, you’ll get way more out of it if you’ve already attended a RYSE LIVE session—it gives helpful context for the questions and discussions.

RYSE’s supports are ideal for families of all backgrounds seeking great schools for their children, including parents, grandparents, foster parents, and anyone in a parenting role. They're especially beneficial for families currently in Charlotte, those looking to move to Charlotte, or those preparing for future school choices.

We look forward to expand our support for speakers of many languages in the future, but in this initial offering we provide sessions in English.

Absolutely. We love partnering with nonprofits that support families, education, and equity. If your organization is interested in working with RYSE, reach out to us at hello@rysekids.com—we’d love to talk!

We get it—family life is busy! If you don’t see a time that works, email us at hello@rysekids.com. We'll do our best to find a time that fits or offer an alternative solution.